We are getting a severe snow storm today - it started around noon or so and has been coming down for hours. In the middle of the snow, the local Staples caught on fire. The response was immediate, our neighboring Charter Township department showed up for mutual aid and the fire was controlled in very short order.
Even with heavy snowfall on the roads, the crews had already moved it aside so the emergency vehicle had no problem reaching their destination (and County road crews had the township roads cleared enough so the paid on call firefighters in Grand Haven Charter Township were able to get to the station quickly).
The City electrical inspector was on scene before the hoses were put away. He ascertained the cause, discussed the situation with the store manager, and gave her the all clear so she could start planning on recovery activities immediately - why wait for Monday morning when you can get it all done on Sunday night?
Here is a demonstration of everything working right. City staff knows what to do and when to do it. Administration needs to make sure they have proper personnel and equipment, and the public will get the service levels they expect.
